Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Returns are only accepted in the case of a product defect or quality issue, the customer receiving the wrong product or product damages caused by the courier partner.

To be eligible for a return, your product must be unworn, unused, unwashed, and in the same condition as when you received it. It must also be in its original packaging with all its labels and tags intact and attached. 2 Foreigners In Bollywood reserves the right to refuse a return if the product is not in its original condition or is damaged for reasons not due to our error.

When a product is returned due to reasons covered in this Return Policy, the reverse shipping cost is borne by us.

Return Process

To initiate a return, please email us photos and/or videos showcasing the issue to support@2foreignersinbollywood.com. If your return request is approved based on the pictures/videos, we will assist you in booking the return shipping of your product.

Return Method: By Mail
Return Label: In The Package
Product Conditions: New
Restocking Fee: No Restocking Fee
Return Shipping Fee: No Cost

You can always contact us for any return-related questions at support@2foreignersinbollywood.com or call us at +917039038818.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days (Monday to Saturday). Please remember that it can take some time for your bank or credit card company to process and post the refund too.

For any inquiry please contact us at support@2foreignersinbollywood.com or call us at +917039038818.

Damages and Issues

Please check your order when it arrives and get in touch with us right away if the product is broken, damaged, or if you get the wrong product so we can look into the problem and fix it. If the package is damaged or tampered with on arrival, please refuse to accept the package and instead return it to the delivery person.

Exchanges

Exchanges are only accepted for size changes of the same product originally purchased. Exchanges are not accepted for another design in the same product category or against any other product across our website. In case of an exchange, both the reverse shipping cost and the forward shipping cost of the exchange product will be borne by the customer.

To be eligible for an exchange, your product must be unworn, unused, unwashed, and in the same condition as when you received it. It must also be in its original packaging with all its labels and tags intact and attached. 2 Foreigners In Bollywood reserves the right to refuse an exchange if the product is not in its original condition or is damaged for reasons not due to our error.

If you need to exchange an item, please email us at support@2foreignersinbollywood.com or call us at +917039038818 and we will assist you in booking your reverse shipping. Please provide your order number and what new size you would like to have your product exchanged to.

Exchanges must be initiated within 7 days after receiving your order.

Cancellations

Customers can request an order cancellation or changes in order details within 4 hours of placing the order. For order cancellation, please send us an email at support@2foreignersinbollywood.com including your order number or call us at +917039038818. If the order cancellation is initiated before 4 hours of placing your order, a full refund will be processed.

Reverse Shipping

After the reverse shipping has been initiated, someone from our courier partner will come to your address within 2 business days (Monday to Saturday). Please hand over the product in its original packaging including all tags and labels.

Our reverse shipping facility is only available for pin codes supported by our courier partners. If your pin code is not supported, then our customer support team will assist you in how to self-ship the product to us. Do not self-ship the product without first contacting our customer support team.

More Information

2 Foreigners In Bollywood

Company Name: Pecunia Marketing Pvt. Ltd.

Company Address: H-2 Balkrishna, 142/5, Jai Prakash Road, Andheri West, Mumbai, Maharashtra - 400053

Support Email: support@2foreignersinbollywood.com

Support Number: +917039038818